I canceled app right away and got charged today 11.99$ | Feature Requests

I canceled app right away and got charged today 11.99$

closed

Masha Slipchenko

I canceled app a few weeks ago and got charged again $11.99. Pls refund asap

Nathaniel Melendrez

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closed

Nathaniel Melendrez

Hello! We're here to help!

This site is intended for submitting enhancement and feature requests for our Captions application.

For subscription, login, export issues, and other functionality concerns, please reach out to us through the in-app chat. We offer 24/7 support, so once you send your message, we should reply within a few minutes. In the meantime, please check out our Help Center: https://help.captions.ai/

To help us assist you better, can you please send us an in-app message?

For Desktop:

Log in to https://desktop.captions.ai/projects
Click the Help Icon > Messages > Send us a message

For iOS/Android:

Open the app
Go to Profile > Tap Support (Chat)
Tap Messages > New Chat Icon