Error in captions
closed
A
Alona Shabat
A recurring problem in the last two weeks: 1. It doesn't download subtitles for the beginning of the video and I'm adding the caption on Instagram. 2. It didn't give subtitles at all for the second half of the video.
N
Nathaniel Melendrez
closed
N
Nathaniel Melendrez
Hello! We're here to help!
This site is intended for submitting enhancement and feature requests for our Captions application.
For subscription, login, export issues, and other functionality concerns, please reach out to us through the in-app chat. We offer 24/7 support, so once you send your message, we should reply within a few minutes. In the meantime, please check out our Help Center: https://help.captions.ai/
To help us assist you better, can you please send us an in-app message?
For Desktop:
- Log in to https://desktop.captions.ai/projects
- Click the Help Icon > Messages > Send us a message
For iOS/Android:
- Open the app
- Go to Profile > Tap Support (Chat)
- Tap Messages > New Chat Icon